Q. What time is the check-in / check-out time?
A. From 3:00pm / to 11:00am. It may differ depending on your plan.
Q. What kind of amenities do you have?
A. We have shampoo, conditioner, body gel, hand soap, bath towel, face towel, toothbrush, hairbrush, razor, cotton pads, nightwear, tea bags, coffee, bottled water, etc.
Q. Can children stay? Can I share my bed with them?
A. Yes, children are welcomed. Children over age 6 will be charged as adults. Children under age 6 can share 1 bed with their parents. (Extra bed is excluded)
Q. Can I extend the check-out time?
A. Yes. It is possible with extra charge, depending on the situation of the room. Please feel free to contact us.
Q. Can I connect to the internet?
A. Yes, we have free WiFi. We also have a LAN cable for rent but do not have any computers.
Reservation, Prices & Payments
Q. How much is the cancellation fee?
A. It will be 20% a day before, 80% on your scheduled arrival date, 100% for no show. It may differ depending on your plan, so please ask us the details.
Q. Can I use a credit card?
A. Yes, we accept VISA, MASTER, AMEX, JCB, UnionPay(銀聯), Shinhan(新韓), and KB national card.
Q. Do I need to pay Accommodation tax?
A. Yes, it is charged separately at the front desk. It costs 200JPY for a night (per person) under 20,000JPY stay, 500JPY for a night (per person) for over 20,000JPY stay.
Services & Hotel facilities
Q. Is there a parking lot?
A. Yes. It is 1,800JPY for a night (until noon on your departure day).
Q. Are there any rental computers?
A. Sorry, we are afraid we do not have any computers for rent.
Q. Can I exchange into Japanese Yen?
A. Yes, we accept it at our front desk.
Q. Can I leave my baggage at the hotel before check-in / after check-out?
A. Yes, we will keep them at our cloak.